ASC Success Solutions!

With Our Defined Contribution System

Product SheetSystem Requirements Sample Report ASC DB Client Solutions

Changing software felt overwhelming — until ASC made the conversion manageable.
The thought of converting hundreds of plans while still keeping up with our regular workload felt almost impossible. We needed a way to move a large volume of data accurately without slowing down the day-to-day work our clients still depended on.
 
ASC Solution:

ASC guided us through a structured batch conversion process. The Conversion Team used wizards to create plans in ASC, set key provisions, and import employee census, history, and balance data. When a few plans needed special attention, Support helped us understand the exceptions and work through them.

Conversions are never easy, but ASC’s wizards and experienced Support team turned an overwhelming project into a controlled, manageable process.

THE ASC SOLUTION
 
THE ASC SOLUTION
 
Staff shortages were putting pressure on our TPA firm — ASC’s automation gave us breathing room.
We are a TPA with about 600 plans, and finding qualified staff had become extremely difficult. We needed to keep up with our workload without asking our existing team for impossible overtime. Outsourcing was an option, but we preferred to keep the plans and client knowledge in our office.
 
ASC Solution:

ASC introduced us to SSP, a scripting product designed to automate many routine TPA tasks at a budget that made sense for our firm. SSP guides plans through a streamlined process that imports data, validates information, performs early calculations, pauses when consultant input and design expertise are needed, and then continues through allocations, testing, and reporting. Some Safe Harbor plans can even run from start to finish without intervention.

By automating much of the routine work, SSP gives our team more time to review results and focus their expertise on the more complex aspects of plan administration.

THE ASC SOLUTION
 
THE ASC SOLUTION
 
Our growth outpaced our processes — ASC helped us scale with consistency.
After several acquisitions, we had grown into a national TPA, but our processes had not grown with us. Plans were coming from different systems, administrators followed different procedures, and our output was not as consistent as it needed to be. We needed a way to operate efficiently at our new size, closer to a large financial institution than a traditional local TPA.
 
ASC Solution:

Drawing on more than 20 years of experience using SSP with large institutions, ASC worked with us to create a custom wizard based on our standard procedures, while their Support team provided practical guidance to refine the workflow at each step. Our SSP now supports different plan types and related tasks and can import census data, HCE/Key information from our CRM, and account data from recordkeeping partners — all unattended.

The result is a consistent process that can run thousands of plans overnight, preserving daytime resources and giving our team confidence in the results. SSP also helps to mitigate risk by standardizing processes to produce reports, such that new or less experienced staff are not making errors as they are learning.

THE ASC SOLUTION
 
THE ASC SOLUTION
 
Spreadsheet calculations were creating risk — ASC brought complex plan work back into one system with our average or simpler plans, rather than with our prior software system that did not handle their more complex plans.
As our plan design work became more advanced, our staff kept going outside the system their prior software system to handle complex contribution calculations and compliance scenarios. Controlled groups, DB/DC combinations, PEPs/MEPs, multiple locations, and other special situations were ending up in spreadsheets, making the process harder to review, harder to repeat, and easier to question.
 
ASC Solution:
ASC’s DC/401(k) Compliance system gave us a way to handle both complex cases and simpler plans within one system. Once we moved this work into ASC, we no longer needed to rely on outside spreadsheets for these advanced scenarios. The process became more consistent, more transparent, and easier for our team to trust because the calculations and compliance handling were supported inside the system.
THE ASC SOLUTION
 
THE ASC SOLUTION
 
Our proprietary recordkeeping system needed compliance depth without a long development cycle — ASC solved our challenge.
We had built our own recordkeeping platform, but we recognized that keeping up with the legal expertise and ongoing development required for compliance testing would be difficult and time-consuming. We needed a way to connect our recordkeeping and census data to a proven compliance engine without rebuilding everything ourselves.
 
ASC Solution:

ASC helped us integrate our recordkeeping and census data directly with ASC’s Compliance System, creating a complete cycle between our platform and ASC’s processing tools. Rather than dedicating internal resources to recreating ASC’s compliance capabilities, we were able to leverage their expertise and technology.

The result was a faster, more reliable process that allowed us to focus our development resources where they could have the greatest impact.

THE ASC SOLUTION
 
THE ASC SOLUTION
 
Sometimes we just need a quick answer to a common question — ASC’s AI Assistant delivers instantaneously.
We knew the answers were probably somewhere in ASC’s user guides, but finding the right place could take time — especially when we needed help in the middle of a task. We wanted a quick, comfortable way to ask questions without slowing down our work.
 
ASC Solution:
ASC’s AI Assistant gives us quick answers to many ASC questions, points us in the right direction, and helps us keep work moving without having to search through documentation first. It feels like having a knowledgeable assistant nearby whenever we need one, providing easy access to helpful guidance and the information we need to move forward with confidence. The AI Assistant complements, rather than replaces, the knowledgeable human support team we’ve always relied on.
THE ASC SOLUTION
 
THE ASC SOLUTION
 
Even small mistakes can create big problems — ASC helped us catch them before they became costly.
During our busiest testing season, simple items were becoming easier to miss. One example was an amendment that changed participants’ entry dates, which could have affected our annual valuation work if we had not caught it in time. We already had ASC’s Plan Documents and Valuation systems, but we were not taking full advantage of how they could work together.
 
ASC Solution:
ASC’s integration between Plan Documents, Valuation, and Form 5500 processing streamlined several steps in our annual workflow. Plan Document provisions can be pulled into the Valuation System for comparison as annual work begins, helping us identify differences before they become testing or reporting issues. Our valuation data is also able to flow directly into the 5500 Form workflow. What had been a manual double-check became a more efficient, reliable workflow.
THE ASC SOLUTION
 
THE ASC SOLUTION
 
Tracking administrator progress was scattered and time-consuming — ASC put the information in one place.
We were spending too much time jumping from PDF to PDF, opening plan after plan, or expecting administrators to keep our CRM updated with every change. It was hard to see where work stood across the office without piecing together information manually.
 
ASC Solution:
ASC’s Dashboard brought the plan and administrator information we needed into one clear, spreadsheet-style view. Instead of chasing updates across multiple files and systems, we can quickly see progress, identify bottlenecks, and manage the workload with better visibility.
THE ASC SOLUTION
 
THE ASC SOLUTION
 
These Success Solutions highlighting ASC’s functionality are based on actual client situations.